Get started with your CleverCard
- My card is powered by CleverCards - who is that?
- What is a CleverCard token and who sent it to me?
- Why isn’t my card active yet?
- I entered the wrong phone number when activating the CleverCard. Can I change this?
- How do I download the CleverCards app to my phone?
- When will I receive my CleverCard?
Using your CleverCard
- Why are my transactions being declined?
- How do I use my CleverCard?
- Where can I spend my CleverCard?
- Can I use more than one card to make a purchase?
- What fees are applied when using my CleverCard?
- Can I transfer money to my bank?
Card Access and Management
- How do I archive or unarchive a CleverCard?
- How do I clear the cache on my phone?
- Why do I need the CleverCards app?
- What is my PIN?
- How do I log into my CleverCard app?
- How do I reset my PIN?
Unauthorised and Declined Transactions
Know Your Customer (KYC)
Privacy and Security
- How secure is CleverCards?
- Is CleverCards certified?
- How do I update my email address?
- How do I Update my PIN on the CleverCards App?
- Who has access to my KYC information?
- Do you store my data? How is my data stored?