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Card Access and Management

Here you'll find all you need to know in terms of accessing the card and managing it in app

  • How do I archive or unarchive a CleverCard?
  • How do I clear the cache on my phone?
  • Why do I need the CleverCards app?
  • What is my PIN?
  • How do I log into my CleverCard app?
  • How do I reset my PIN?
  • I'm not receiving a 6 digit code to login
  • How do I set my CleverCard as my default card?
  • How do I check my card details?
  • Does my CleverCard expire?
  • How do I check my CleverCard balance?
  • How do I view my transactions?
  • Can I get a statement of all transactions?
  • How do I freeze/unfreeze my CleverCard?
  • How do I merge my cards?
  • How can I view all my CleverCards in the app?
  • How to Enable or Disable Face ID Login on the CleverCards App
  • My phone was stolen/I lost my phone. What do I do?
  • How can I change my phone number for my CleverCard?
  • I didn't receive the One Time Password via WhatsApp
  • Can I have a physical card?
  • Can I top-up / recharge my card?
  • My Business Card has expired/will expire soon. What do I do?
  • Can I change the currency of my CleverCard?
  • Can I change the billing address on my CleverCard?
  • Can I have more than one CleverCard on the app?
  • Why does my CleverCard say "This card cannot be used"?
  • My CleverCard is locked. What do I do?
  • Can I move my card from one device to another?
  • How do I turn on/off push notifications on the CleverCards app?
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