I forgot to add the reference to my bank transfer. What should I do?

If you made a bank transfer and forgot to include the required reference, don’t worry. We can help ensure that your payment is located and processed correctly. To assist us in locating your transaction, please reach out to our Customer Support team by email. Their address is support@clevercards.com.

In your email, include the following details:

• Your business information as registered in our system.
• The reference number that was not included with your payment.
• The amount transferred.
• The date of the transfer.

Providing these details will help our team identify your payment and apply it to your account as soon as possible.