If you made a bank transfer and forgot to include the required reference, don’t worry. We can help ensure that your payment is located and processed correctly.
Please advise us of the following:
- Your business information as registered in our system.
- The reference number that was not included with your payment.
- The amount transferred.
- The date of the transfer.
Providing these details will help our team identify your payment and apply it to your account as soon as possible.
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