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Managing and correcting an order after purchase from the CleverCards Online Shop

Written by Madalina

Who this article is for: Businesses who need to view, return to or correct an order placed through the CleverCards Online Shop.

Viewing your orders

Log in at shop.clevercards.com and go to My Orders to see all of your Online Shop orders, including any reserved orders.

Returning to an order in progress

If you have a reserved order, you are taken straight to it when you log in, so you do not need to start your purchase again. From there you can check your verification status, complete any outstanding steps, or send your cards once your business is verified.

Correcting recipient details

From My Orders, you can update a recipient's email address or resend their activation email. This covers both a typo in the original email and an activation email that did not arrive.

If you change the recipient on an order, the activation link sent to the original recipient will no longer work. A new link is sent to the updated recipient instead.

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