Who this article is for: Businesses who have placed an Online Shop order and want to know how and when their cards are delivered.
Digital, not physical
CleverCards purchased from the Online Shop are digital cards, sent to recipients by email. Physical cards are not available through the Online Shop.
When cards can be sent
Cards can only be sent once your business has been verified. Paying for your order reserves it, but does not send or activate the cards. See Verifying your business for Online Shop orders.
Once your business is verified, you can send cards whenever you are ready. You do not need to send them immediately.
Tracking your order
Log in at shop.clevercards.com and go to My Orders to see:
the verification status of any reserved order; and
the status of each card, including whether it has been sent and activated.