Editing and resending Employee Benefit orders

Editing and resending a card

You can edit a recipient's details or resend their card email at any time from the Employee Benefits order screen.

1. Go to Employee Benefits, then Completed Orders.
2. Select the order, then search for the recipient by name, email or card amount.
3. Under Actions, select Edit & Resend.
4. Enter the recipient's new details and select Send.

The order's status will show as Resent once this is done. If a recipient's inbox is full, you can resend the same card once they've cleared space, or edit their email address if they'd prefer to receive it at a different address.

Viewing completed orders

All confirmed orders are listed under Completed Orders, where you can check status and details for each card sent.

Scheduling an order

It isn't possible to schedule an order to be sent at a specific time. You can prepare a draft order and send it manually when you're ready, or issue the cards to your own email address and forward them to recipients later, directly from your inbox.

Delivery timing

Cards issued are typically delivered by email within a few minutes.