Adding funds to your business account

How to add funds

You can add funds by card payment, which is processed instantly, or by bank transfer.

Bank transfer timing

Bank transfers are usually processed quickly, although the exact timing depends on your bank and the type of transfer you use. Some bank transfers may arrive instantly, while others can take longer to appear in your balance.

Once payment is received, you will receive a confirmation email and your balance will be topped up. You can immediately issue the CleverCards to your employees.

Forgot to add the reference?

No problem. Just contact us with your payment details and proof of payment, such as a bank remittance or a downloaded transfer confirmation.

Please include:

• the amount sent
• the date the payment was made
• the bank account it was sent from
• proof of payment, such as a bank remittance or transfer confirmation

We'll use these details to match the payment to your account manually. Manual matching can take a little longer, so including the reference is always the quickest option.

Can I pay over the phone?

No, we are not able to take payments over the phone. Use card payment or bank transfer instead.