I can't upload a file to send a bulk order

If you encounter difficulties while uploading a file, please follow the steps below to troubleshoot and resolve the issue.

1. Create a New File

   • Sometimes, files can become corrupted or incompatible for unknown reasons. To rule this out, create a new file with the relevant details you wish to upload.
   • Save the new file and try uploading it again.

2. Log Out and Log Back In

   • Occasionally, session issues can interfere with file uploads. Logging out and logging back into your account can refresh the session.
   • After logging back in, try uploading the file once more.

If the issue persists after trying the above steps, please contact our Customer Support team at support@clevercards.com for assistance.

For faster troubleshooting, please include a screenshot of any error messages or issues that appear during your upload attempt. This will help our team understand the problem more quickly and provide you with the best possible solution.