Who this article is for: Business Portal users signing in, resetting or changing their password, or troubleshooting login and MFA issues
Logging in
- Go to the Business Portal login page.
- Enter your email address and password.
- Enter the multi-factor authentication (MFA) code sent to you to complete sign-in.
Forgotten your password?
- Select Forgot Password on the login page.
- Enter your email address.
- Follow the link sent to your email to set a new password.
Changing your password while logged in
Go to your account settings within the Business Portal and select Change Password. You will need your current password to set a new one.
Not receiving your MFA code
Check that you are checking the correct inbox and that the message has not been filtered to spam. If it still has not arrived after a few minutes, request a new code rather than continuing to wait on the same one.
My details are correct but I can't log in to the Business Portal
If you’re unable to log into your business account despite entering the correct login details, it may be due to location restrictions. The system only allows logins from approved countries.
Access can be verified and updated upon request, if your location is eligible.
Comments
0 comments
Article is closed for comments.