How to Freeze/Unfreeze a Business Card

Should you need to, you can freeze Business Cards directly through the CleverCards Business Portal.

To Freeze a Card:

• Log in to the CleverCards Business Portal.
• Go to Business Expenses > Cards.
• Click View Details on the card you want to freeze.
• Click the Actions button and select Freeze Card.

Note: The cardholder will see in the app that their card is frozen and must contact their administrator for assistance. They cannot unfreeze the card themselves.

To Unfreeze a Card:

• Follow the same steps as above.
• In the Actions menu, select Unfreeze Card.