Skip to main content

Order confirmation: what happens after you issue your order

Written by Madalina

Who this article is for: Business Portal administrators who've just issued an order and want to know what to expect next.

What happens after you issue your order

Once your order is confirmed, you'll receive an email from [email protected] confirming your CleverCards have been sent to the recipients.

The email includes an Order Summary showing:

  • the order number

  • the number of CleverCards ordered

  • the total amount, which is the combined value loaded onto the cards

  • the total paid, which is the total amount plus any fees

It also has a button that takes you to your Business Portal, where you can view the full order details at any time.

Each recipient will separately receive their own card email.


​

Did this answer your question?